At betjdb, protecting the personal data of our players is a fundamental responsibility. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you have over your own data.
Our Commitments
These six commitments summarise the principles that guide betjdb's approach to personal data. Full details are set out in the policy document below.
All personal data stored by betjdb is protected using 256-bit SSL encryption and industry-standard access controls. Our servers are secured against unauthorised access, and data at rest is encrypted using AES-256 standards. We conduct regular security audits to maintain the integrity of your data.
betjdb does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing networks. The information you provide to betjdb is used solely for the purposes described in this Privacy Policy and for no other commercial purpose without your explicit consent.
You have the right to access the personal data betjdb holds about you, request corrections to inaccurate data, request deletion of your data where legally permissible, and withdraw consent for certain processing activities. Submit any data rights request to [email protected] and we will respond within 30 days.
betjdb collects only the personal data that is genuinely necessary to provide you with a safe, functional, and legally compliant betting platform. We do not collect data speculatively or in excess of what is required for the stated purposes. Data collection is purposeful and proportionate at every step.
betjdb shares your personal data with third parties only where strictly necessary — for example, with payment processors like bKash and Nagad to complete transactions, or with game providers to deliver gaming services. All third-party processors are contractually bound to protect your data in line with this policy.
betjdb retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. Account data is retained for a maximum of five years following account closure. Transaction records may be retained for up to seven years for compliance purposes.
This Privacy Policy ("Policy") is published by betjdb ("betjdb", "we", "us", "our") and applies to all personal data collected from individuals ("you", "your") who visit, register on, or otherwise use the betjdb Platform located at https://betjdb.biz and all associated services, features, and communications (collectively, the "Platform").
betjdb takes the privacy and security of your personal data seriously. This Policy explains in plain, accessible English what personal data we collect, the legal bases on which we process it, how we use it, with whom we may share it, and what rights you have in relation to your data. We encourage you to read this Policy carefully before using the Platform.
By registering an account or otherwise using the betjdb Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should cease using the Platform and contact us to close your account.
When you register, verify your account, or contact betjdb, you may provide the following categories of personal data:
When you access the betjdb Platform, certain data is collected automatically through technical means:
In certain circumstances betjdb may receive personal data about you from third parties, including:
betjdb collects personal data through the following channels:
betjdb processes your personal data for the following purposes. The table below summarises the primary uses and the legal basis for each:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Creating and managing your betjdb account | Identity, Contact, Verification Data | Contract performance |
| Processing deposits and withdrawals | Identity, Financial, Transaction Data | Contract performance |
| Identity verification and KYC compliance | Identity, Verification, Financial Data | Legal obligation |
| Fraud detection and prevention | Identity, Usage, Device, Location Data | Legitimate interest |
| Anti-money laundering screening | Identity, Financial, Transaction Data | Legal obligation |
| Delivering customer support | Identity, Contact, Communications Data | Contract performance |
| Sending service notifications and account alerts | Contact Data | Contract performance |
| Sending promotional communications (with consent) | Contact, Usage Data | Consent |
| Improving and personalising the Platform | Usage, Cookie, Device Data | Legitimate interest |
| Responsible gaming monitoring and intervention | Usage, Transaction Data | Legal obligation / Legitimate interest |
betjdb does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We may share your personal data with third parties only in the following limited and controlled circumstances:
To process your deposits and withdrawals, betjdb must share necessary financial and identity data with your chosen payment provider — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and City Bank. These providers act as data processors under contract with betjdb and are permitted to use your data only for the purpose of completing the specific transaction.
Certain casino and slot games available on the betjdb Platform are delivered by third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. To facilitate your access to these games, limited usage data may be shared with the relevant provider. These providers are contractually prohibited from using your data for any purpose beyond game delivery and technical support.
betjdb uses trusted third-party identity verification partners to assist with KYC document verification. Identity data and supporting documents shared with these providers are used solely for the purpose of confirming your identity and are handled in accordance with applicable data protection standards.
betjdb may disclose your personal data to law enforcement agencies, regulatory authorities, or other government bodies where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of betjdb, its players, or the public. In such cases, betjdb will disclose only the minimum data necessary to satisfy the legal requirement.
In the event of a merger, acquisition, restructuring, or sale of all or part of betjdb's business, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and the applicable privacy terms of the successor entity via your registered contact details or through a prominent notice on the Platform prior to the transfer taking effect.
Cookies are small text files placed on your device by websites you visit. betjdb uses cookies and similar technologies (such as local storage and session tokens) to make the Platform function correctly, to remember your preferences, and to understand how you use the Platform so we can improve it.
You may adjust your browser settings to refuse or delete non-essential cookies at any time. Please note that disabling functional or analytics cookies may affect the performance and personalisation features of the betjdb Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to function. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.
betjdb retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention periods apply:
When personal data is no longer required, betjdb will securely delete or anonymise it in accordance with our internal data disposal procedures.
betjdb implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Our security measures include:
While betjdb takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. In the unlikely event of a data breach that affects your personal data, betjdb will notify you promptly via your registered contact details and take all appropriate remedial action.
Subject to applicable law, you have the following rights in relation to the personal data betjdb holds about you:
To exercise any of these rights, please contact betjdb's support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within five business days and aim to provide a substantive response within 30 calendar days.
The betjdb Platform is strictly intended for adults aged 18 and above. betjdb does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account.
betjdb operates primarily within Bangladesh and processes the majority of player data within the region. In certain circumstances — for example, when utilising third-party game providers or technology infrastructure — your personal data may be transferred to and processed in countries outside Bangladesh.
Where such transfers occur, betjdb takes steps to ensure that your personal data is afforded an equivalent level of protection to that provided under this Policy. This may include relying on contractual safeguards with third-party processors, or transferring data only to jurisdictions that maintain adequate data protection standards. If you have questions about the specific safeguards in place for international transfers of your data, please contact us at [email protected].
betjdb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, operational changes, or updates to applicable law. When material changes are made to this Policy, betjdb will provide advance notice to registered players by publishing the updated Policy on the Platform and, where appropriate, sending a notification to your registered email address.
The date of the most recent update is displayed at the top of this document. Your continued use of the betjdb Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way betjdb processes your personal data, please contact us using the details below. Our team is available 24 hours a day, 7 days a week, and is able to assist in both English and Bengali.
Your privacy is protected every step of the way. Now discover the games, sports, and live casino experiences that betjdb has to offer. 18+ only. Play responsibly.